ALL ZR LEATHER JEWELRY ARE 100% HANDCARFTED IN BULGARIA FROM THE FINEST ITALIAN LEATHER
EACH PIECE HAVE IT'S SIZE SPECIFICATIONS WRITTEN IN THE DESCRIPTION SECTION. IF YOUR MEASUREMENTS ARE NOT LISTED, WE ARE ABLE TO OFFER CUSTOM SIZING WITH AND ADDED COST.
PLEASE NOTE THAT ALL OF THE ZR LEATHER JEWELRY ARE HAND CRAFTED AND UNIQUE PIECES OF ART, SO WE DO NOT TAKE CUSTOM REQUESTS.
SINCE OUR PIECES ARE INDIVIDUALLY HANDCRAFTED PER ORDER, WE NEED UP TO 5 DAYS TO FULFIL EACH ORDER. IF WE HAVE HIGH VOLUME OF ORDERS AND NEED MORE TIME TO FULFIL YOUR JEWELRY, WE WOULD NOTIFY YOU WITH AND EMAIL.
WE PROVIDE FAST SHIPPING WITH DHL, WHICH MIGHT TAKE FROM 1 TO 4 DAYS. PLEASE NOTE THAT FOR SOME CONTRIES (DEPENDS FROM THE POST CODE) IT MIGHT TAKE ADDITIONAL 2-3 DAYS TO DELIVER YOUR ORDER. FOR MORE INFO ABOUT THE DELIVERY TIME, YOU CAN CHECK DHL WEB SITE - https://www.dhl.com/
ALL ORDERS ABOVE 100$ ARE WITH FREE SHIPPING. FOR ORDERS BELOW 100$ THE PRICE FOR THE SHIPPING IS 5$. THESE ARE THE PRICES FOR EVERY LOCATION AROUND THE GLOBE.
RETURN REQUESTS ARE GRANTED ONLY IN TWO WEEKS PERIOD AFTER YOUR ORDER IS RECEIVED. AFTER THAT ALL THE PURCHASES ARE FINAL. RETURNS ARE APPLICABLE ONLY IF YOUR ITEM IS DAMAGED, HAVE MISSING PIECES. YOU CAN CHECK THE FULL INFORMATION IN DELIVERY AND RETURNS SECTION.
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE, DAMAGED, OR NEED TO BE RESIZED. ALL EXCHANGES MUST BE MADE WITHIN 14 DAYS OF THE DELIVERY OF YOUR ORIGINAL ORDER. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT SUPPORT@ZORAROMANSKA.COM AND SEND YOUR ITEM TO
ZORA ROMANSKA,
ZORA DESIGN - EOOD,
SOFIA 1421,
IOAN EKZARH 20 STR,
BULGARIA
REFUNDS ARE GRANTED ONLY WHEN THE ITEM YOU RECEIVE IS DAMAGED OR HAVE A MISSING PART. ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.
IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT SUPPORT@ZORAROMANSKA.COM.
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY, SALE ITEMS CANNOT BE REFUNDED.
IF YOU ARE A PROFESSIONAL OR INFLUENCER WHO WANT TO BECOME OUR PARTNER, CHECK OUT OUR PARTNERSHIP PAGE, OR SEND US YOUR CONTACT INFORMATION AT PARTNERS@ZORAROMANSKA.COM
IF YOU HAVE ANY QUESTIONS, PLEASE, DO NOT HESITATE TO CONTACT US AT SUPPORT@ZORAROMANSKA.COM
